Refund Policy
We strive to provide you with high-quality images to meet your creative needs. However, we understand that sometimes things don't go as planned. That's why we have a refund policy in place to ensure your satisfaction.
Eligibility for Refunds: If you encounter any of the following circumstances, you may be eligible for a refund:
I. If the image you downloaded is compromised due to technical problems like corruption or significant quality degradation.
ii.If the image does not align with its description or metadata, such as inaccurate keywords, categories, or content that deviates substantially from what was advertised.
iii. In case of accidental multiple purchases of the same image, refunds may be provided for the duplicate transactions upon verification.
iv. If you make a purchase inadvertently due to a technical glitch or user error, refunds may be granted upon request within a specified timeframe.
v. If your account is compromised, resulting in unauthorized purchases, refunds may be issued upon investigation and confirmation of the unauthorized activity.
vi. Should you request a refund before downloading the purchased image, typically within a reasonable timeframe after the transaction, provided that the image has not been accessed or downloaded.
vii. If you are dissatisfied with the quality of the purchased image and can provide valid reasons for the dissatisfaction, such as low resolution or significant flaws not apparent in the preview.
viii. If you discover that the image is not suitable for your intended use due to licensing restrictions or limitations that were not clearly communicated at the time of purchase.
Process to Obtain Refund: To request a refund, please follow these steps:
I. Reach out to our customer support team via Email: orders@imgkart.com or Phone No: +91 73494 98064 and provide
details of your purchase and the reason for the refund request.